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Co-Founder Jim Davies Adds Unique CX Advisory

London, UK (September 1, 2023): Actionary Ltd, the unique advisory service provider for businesses leveraging industry insights to help make better investment decisions adds Jim Davies to the team.

Jim Davies joins the Actionary leadership team as co-founder. Jim started his career as a Scientist working for the MoD in the UK. His analytical mind helped him transition to the role of IT analyst, where he had a successful career within Gartner for over 2 decades, defining markets and advising organizations. His final transition was to a c suite executive role in a software vendor where he could apply his deep domain knowledge to help them accelerate growth.

Joining CEO and Founder, Simon Harrison, both are pioneers in the customer services space, with a particular fondness for helping CX, Voice of the Customer, Contact Center as a Service (CCaaS), CRM Customer Engagement, Workforce Engagement Management and many related customer services technology vendors. And both are successful industry analysts that shaped markets and who’s success led to them becoming successful c suite executives for leading customer service technology vendors.

Read more about Jim, advisory services and the research dilemma.