How It Works
We create a tailored 'language cheat-sheet', serving as a guide to inspire and direct your staff in customer interactions, marketing materials, and public communications. We get hands-on with specific content, leading by example, to create disruptive messaging.
What You Get
- Comprehensive Language Review: Thorough analysis of the language used in all customer-facing materials, including marketing content, communication scripts, and digital resources.
- Strategic Language Guidance: Advice on the choice of words and phrases that resonate with your target audience and reflect your company's values and goals.
- Validation of Relevance: Research inspired content provided by an industry expert.
- Avoidance of Negative Phrasing: Guidance on what language to avoid to prevent misinterpretation or negative perceptions.
- Cheat-Sheet Creation: Development of a user-friendly cheat-sheet for staff, encapsulating key language points, phrases to use, and phrases to avoid.
- Staff Training and Inspiration: The cheat-sheet also serves as a training tool to inspire staff and align their communication with the company's brand voice.
Key Takeaway
Seriously, every word really does matter. Worse still, every word that shouldn't be used matters more. In today's competitive market, the power of words in shaping brand perception is unparalleled. Ensure that every word your company uses is chosen with strategic intent, reflects your brand's values and resonates with your audience. Make sure every word is synonymous with your brand, your vision, what you want your company to be known for.
Key Benefits
- Enhanced brand perception
- Refreshed market presence
- Increased Marketing campaign effectiveness
- Invited to more tenders
- Improved company communications
- Aligned language with current market trends
- Avoid communication pitfalls
- Enhanced overall consistency.