Zendesk recently hosted its exclusive AI Summit in New York City, an apply-to-attend event showcasing its latest in AI-powered customer service technology. Here’s our top takeaways from the event.
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The Architecture of Trust: Merging Traditional Approaches with the Latest in Data Security
Artificial Intelligence (AI) introduces new, often overlooked risks that require an understanding of new security concepts and a modern approach. Vendors must recognize the limitations of traditional security practices in addressing AI-specific challenges such as adversarial attacks, new data extraction techniques, and regulatory compliance under new laws like the EU AI Act.
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